Showing posts with label click-to-call. Show all posts
Showing posts with label click-to-call. Show all posts

Thursday, December 20, 2007

Everybody click to call!

Markus Goebel writes a post about click to call applications, this time TringMe is the star.
(BTW, thanks for mentioning Sitòfono, among the similar services)
The curious thing is that Markus is experiencing funny calls from all countries around the world. That is the "power" of real free calling experience, and we have to cope with it.
Whether we filter calls by selecting certain countries or hour ranges, as long as we behave as worldwide reachable people, we need to manage all calls, and to understand that click-to-call buttons are powerful instruments that can shoot in your foot.

Bloggers like me and Markus tend to be online most of the time and happy to answer but, sometimes, things can go in unexpected manners:
I am OK with such calls, but please understand that I can only answer during working hours in my time zone. The rest of the calls goes to the voice mail box. The yesterday's caller didn't even understand that he was talking to an answering machine. He thought that I was on the phone with him but refusing to answer, so he got a little upset.

That is not a big problem for Markus, or for me, but if it were an online shop that could mean "a customer to be managed".
I think we still have to learn how to use our click-to-call. And, perhaps, click-to-call applications need much more than just click-and-speak.

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Tuesday, December 04, 2007

Sitòfono Christmas present!

Sitofono - Online customer contact tool.
Hey, this Christmas I am going to offer one free click-to-call to a tourist agency, a hotel, or a restaurant, with unlimited calls for three months!
Put Sitòfono in your website and in your e-mail signature, and receive immediate feedback by talking to your customers, from the Web.
Sitofono gives voice to your online business!

Just send me a brief description of:
  • your activity,
  • your website,
  • the phone number you want to be connected to Sitofono,
  • and where you would like to position the call-button.
My e-mail is enrico.marongiu [_at_] abbeynet [_dot_] com

I'll contact the winner on December the 15th.

More info on Sitòfono here: http://www.sitofono.com/
Please forward to anyone interested!

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Wednesday, October 10, 2007

TringMe - Another player in the click-to-call space

TechCrunch announced a week ago a new click-to-call service: TringMe. TringMe differentiates from other services because it adds more flexibility to the traditional "phone-phone" connection:

Callers can ditch their phone and call directly through their Flash widget to your mobile phone, landline, and GTalk (Yahoo and Skype coming soon). All they need is a microphone and one click


Hey, nice job. I haven't tried yet (there is some sort of answering machine) but I assume call quality is excellent and call setup time is nearly instantaneous, isn't it? How do you cope with network bandwidth limitations? After all, it's the consumer pipe the *real* problem: that's why Sitofono (as MyBlueZebra and Jajah) introduced the third party call control, just to avoid any problem with the consumer's crappy ADSL.


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